By Timothy C. Mack
Over the years, I have written concerning the unexpected
consequences for companies of moving into technologies completely new to them, encouraged
by their success in other, unrelated arenas. The illusion that success is a
quality that travels with its recipient to new endeavors is a form of hubris
that seems most endemic to areas like Silicon Valley in California. There, the
blessing (or curse) of vast disposable resources appears to be leading a number
of companies out of the arena of computer software and hardware development
into such terra incognita as Google’s self-driving, electric-powered car.
Google already has five years of R&D invested in this
self-driving car project. However, how well would Google find its way in an
entirely new marketplace with technology of a distinctly new level? As Mashable
writer Lance Ulanoff notes, there
are as many as 6,000 parts in an automobile (although battery power does reduce
that number a bit), and there is a much higher standard for drivability and
driver safety than is required for software and hardware. Finally, this undertaking
would require a whole new universe of suppliers and logistics.
Competitors like Apple are in fact entering the automotive
market, but by working from existing strengths, such as the CarPlay dashboard
interface, says Lee. While Apple has been hiring from within the auto industry
to better understand that marketplace and technology, moving from the Apple
Store model to the automobile showroom floor is also tough to imagine. Google
does not even have brick and mortar sales structures, meaning sales might have
to go entirely digital. Then what happens to the automobile test drive?
Note: As I have observed
elsewhere, the liability issues for self-driving cars are likely to take
years and maybe even decades to sort out. Unintended consequences arise from
even small shifts in direction. The outcomes of such an adventure are difficult
to estimate, but they are likely to be substantial and messy.
Timothy C. Mack is managing principal of AAI Foresight Inc.
Further reading: Is
Apple building a self-driving vehicle or is it not?
Timothy B. Lee, Vox (updated February 19, 2015).
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